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XOX “Cabutan Bertuah Riang Ria Raya” Campaign Terms and Conditions

Please read these terms and conditions carefully before you participate in this lucky draw. By participating, you are deemed to have accepted these terms and conditions and that you agree to abide by them.

  • The participation of permanent, contract and/or temporary staff or employees of XOX Group and their immediate family members (i.e. spouses, children, parents, brother and sisters) is strictly prohibited.
  • Lucky draw period: May 23, 2019 – June 23, 2019 within outlet operation hour, any draw after June 23, 2019 operation hour will not be accepted & entertained.
  • This campaign is only open to 5 outlets as below:

    1) [email protected] Sunway Pyramid
    2) [email protected] Taylor’s Lakeside
    3) XOX XCC Kuching, Sarawak
    4) XOX XCC ICT Komtar Penang
    5) XOX XCC Jalan Terengganu Penang (until 30th May 2019) or XOX XCC Bayan Lepas Penang (1st June onwards).

  • Customer who activate a new XOX number / MNP or performed a transaction (E.g. E-recharge, Top-up, Bill payment) in [email protected] & XOX XCC can draw lucky green packets from the lucky draw box on the spot.
  • Table below shows the total draw for new XOX number activation / MNP:
    Black Draw
    B10 1 draw
    B39 1 draw
    B39PLUS20 3 draws
    B39PLUS50 3 draws
    Prepaid Draw
    Activation with top up below RM50 1 draw
    Activation with top up of RM50 & above 3 draws
    CHANGE PLAN Draw
    Prepaid to Postpaid 1 draw
    Postpaid to Prepaid 1 draw
    BLACK plan upgrade 1 draw
  • Below shows the total draw for E-recharge, Top-up, Bill Payment:

    Any transaction of RM30 & above   = 1 draw

  • For data, talk time, and cash prizes of not more than RM100, customer will receive on the spot or the next working day.
  • For cash prizes of more than RM100, cheque will be issued to customer within 5 working days.
  • Customer is not allowed to assign any third party to collect the prize on their behalf.
  • If the customer does not claim the prize(s) on the spot, the organizer reserves the right to forfeit the prizes from the customer.
  • All prizes are non-transferable and/or non-exchangeable and/or non-redeemable for credit or any other value in any form.
  • The organizer reserves the right to publish, use the names, photographs, or images submitted by the participant for the purposes of advertising, marketing, and publicity, without any prior notice or compensation to the participants. Participants shall not be entitled to claim ownership or other forms of compensation on the materials.
  • XOX Shall NOT be responsible to bear any cost if Winners knowingly or unknowingly provide the inaccurate or incorrect information regarding the account for the Cash Prizes to be credited in.
  • In the event the Winners does not have an account with any banking/financial institution, they shall send an acknowledgment email with clear instructions giving authority to XOX indicating that the Cash Prizes to be banked into an account that does not tally with the Winners’ details (“the Alternate Account”). XOX shall bear no further responsibility after the Cash Prize has been credited into the Alternate Account.
  • In the event of a change to the Contact Particulars, it shall be the responsibility of the Winners to update XOX of the same. XOX shall not be held responsible nor accountable for any loss/losses, in connection with the Contact Particulars maintained in XOX’s record not being current and/or correct.
  • Winners agree and consents to grant permission to XOX to post their prefix and the last 4 digits of their mobile number on XOX Malaysia Facebook Page.
  • XOX does not warrant that the Campaign shall be uninterruptible and/or error free. By participating in this Campaign, the Participants hereby acknowledges and irrevocably agrees that XOX shall not in any manner whatsoever be liable for any technical failures of any kind, system/server interruption and/or any electronic error arising from the Campaign unless the same arise from and are caused directly by XOX’s gross negligence or wilful default.
  • XOX reserves the right to alter, change, extend the Campaign period or amend, modify the terms and conditions stated herein at its sole discretion any time without prior notice. In case of any disputes arising directly or indirectly from the Campaign, the decision of XOX shall be final.
  • Terms and conditions are subject to change at any time without prior notice.