Terms & Conditions for the usage of XOX MOBILE operator services and products

Ultimate 35 Plan Package

Terms and Conditions



1.      Ultimate 35 Plan ("the Plan”) offers unlimited data to unlimited hotspot devices and 50 Mins Voice Voucher for all ONEXOX Prepaid subscribers for thirty (30) days ("Validity Period of the Plan”) from successful purchase and subscription of the Plan. The term “unlimited hotspot device” means subscribers can hotspot to as many devices as subscribers want and share data with anyone as long as there is active data.


2.      The Plan is only available to the following Subscribers:

(i)                  Existing ONEXOX Prepaid Subscribers, provided that the Subscriber is not subscribed to any other data plan; and

(ii)                New ONEXOX Prepaid subscribers (New Sign Up & Port In via Mobile Number Portability (MNP)) ("New Subscribers”)

(iii)              New Subscribers who purchase the Ultimate 35 Plan as a Welcome Deal within ten (10) calendar days upon successful sim card activation and will receive twenty-eight (28) months validity immediately, extended from the purchase date.

3.      Subscribers who switch plan from ONEXOX BLACK to ONEXOX Prepaid may buy the Ultimate 35 Plan as a Welcome Deal package but WILL NOT be eligible for the twenty-eight (28) months validity.

4.      Subscribers who request for account reinstatement (Either reinstatement for ONEXOX Prepaid, or ONEXOX BLACK to ONEXOX Prepaid) are not eligible to buy the Welcome Deal package and twenty-eight (28) months validity.


5.      For the purposes of this Plan, unlimited data under the Plan is offered under our Fair Usage Policy and is capped at 50GB data monthly within the Validity Period.


6.      The 50 Mins will be given to Subscriber in the form of digital voucher ("the Voucher”). Subscriber will have to redeem the Voucher within thirty (30 days) from the Validity Period of the Plan in order to enjoy the 50 minutes voice. 


7.      The Voucher is not transferable to another Subscribers.


8.      Upon successful redemption of the Voucher, 50 minutes will be credited into Subscriber’s Season Pass counter immediately.


9.      50 minutes from redemption of the Voucher can be carry forward to the following month if there are voice unused or remaining.


10.  The Voucher is only valid for sixty (60) days from the date of redemption ("Validity Period of the Voucher”).  The Voucher unredeemed or outside of the Validity Period of the Voucher, will expire and shall be invalid.


11.  The Plan will commence from 18th November 2021 and will be available until further notice.


12.  Only successful purchase/renewal of the Plan from 21st December (0001hrs) onwards will be entitled to one (1) of the Voucher.


13.  The Plan is auto renewal. It will be automatically renewed after 30 days as long as subscribers have sufficient airtime in the Season Pass account. In the event Subscribers wish to stop renewal of the Plan, Subscribers may sms DATA AR OFF to 23388.



14.  Unless expressly stated, the Plan cannot be combined with any other offers.


15.  The data speed under the Plan will be capped at 3Mbps for each subscription.


16.  The Plan cannot be transferred to or shared with to any other mobile number.


Other Terms & Conditions

1.         The Plan is provided according to the Specific ONEXOX Prepaid Terms and Conditions and the General Terms and Conditions for BLACK and Prepaid. You must comply with those terms including our Privacy Policy, Fair Usage Policy, these terms and conditions, and any other additional terms and conditions which may be applicable (collectively, the "Terms") and subject to change.


2.         XOX reserves the right to alter, change, terminate, extend the Plan or amend, modify the terms and conditions stated herein at its sole discretion any time without prior notice.


3.         Actual speed may vary and may be affected by circumstances not limited to general internet traffic.


4.         The data service is subject to network limitations and device capability.


5.         XOX does not warrant that the Services and/or the Plan shall be uninterruptible and/or error free. By subscribing, Subscribers hereby acknowledges and irrevocably agrees that XOX shall not in any manner whatsoever be liable for any technical failures of any kind, system/server interruption and/or any electronic error arising from the Subscriber’s use or purchase of the Plan unless the same arise from and are caused directly by XOX’s gross negligence or wilful default.