Terms & Conditions for the usage of XOX MOBILE operator services and products

B54DB Terms & Conditions 


B54DB Plan Introduction 


Each Participant agrees that he/she has read and understood these Terms and Conditions by their participation in the campaign. Each entrant agrees to be bounded by the Terms and Conditions. 

  1. The XOX Group (hereinafter referred to as “XOX”) is hosting “B54DB Plan”, BLACK activation promotional campaign (hereinafter referred to as “the Campaign”). 


  1. The Campaign plan will be start on 21st October 2021 until further notice (hereinafter referred to as “Campaign Period”). The Campaign Period will be published on the XOX website and Official XOX Malaysia Facebook page. 



Participating Eligibility  


The Campaign is open to all XOX Subscribers (“Subscribers”) who subscribe the ‘B54DB Plan’ Package


Campaign Mechanism


1.       B54DB is a new plan offered to XOX subscribers.


2.       Subscriber who registers to this plan via new registration, MNP Port in registration, Change of Billing Plan registration (COBP, Prepaid to BLACK), and BLACK Change of plan registration (COP, from other BLACK plans to B54DB) during the first 3 months of campaign launch (from 21st October 2021 to 21st January 2021) will enjoy a RM5 introductory offer for lifetime, which is the rate of RM49 per month. Subscriber who registers after the promotion period will be subject to the original plan rate, which is RM54 per month.


3.       Plan comes with 8GB base data and 4 times of 10GB top up when the data balance reaches the threshold. The first 10GB top up will be high speed data, whereas the second (10GB), third (10GB), and fourth (10GB) top up data speed will be on a 3Mbps speed


4.       10GB data will be auto top up each time subscriber’s data counter falls under 2GB. The data top up will be credited to the BLACK data counter on the next calendar day.


5.       Subscribers may receive notification via BLACK App after the data top up.


6.       Max of 4 times top up per Bill Cycle; total of 40GB from DB mechanism.


7.       Any unusable data in the BLACK data counter can be carried forward to the next month when the bill cycle is renewed.


8.       Data is non-shareable.


9.       Other counters (SMS & talk time aside from Unlimited counter) can be carried forward.


10.   Subscribers can purchase any Season Pass Package.


11.   Subscribers can opt for the BLACK Data Add on and any Season Pass data package to add on to their BLACK Data counter. However, if the subscriber has already triggered the second time DB top up, which means they are currently on a 3Mbps speed control, all data add-ons will be subject to the 3Mbps speed control.


12.   3Mbps speed control will be uplifted once the bill cycle renewed.


13.   Table 1.0 below are the B54DB plan mechanism:


Plan Code  


Monthly Fee 

RM49 (Introductory Offer RM5 Off) 

Base Data 


Data from DB 

40GB (10GB up to 4x a month

Speed Cap 

Yes, 3Mbps speed cap from second time DB top up onwards 

Total Data (GB) 

48GB (18GB High speed data + 30GB 3Mbps data

DB Mechanism  

10GB auto top up whenever sub’s data falls below 2GB 

Talk time 



100 SMS 

Table 1.0: B54DB Plan Mechanism


14.   A 6% SST will be subjected at the end of the billing cycle.

15.   Any additional usages will be subjected to a 6% SST at the end of billing cycle.  


16.   XOX reserves the right, to change, modify, add, or remove portions of these Terms of Use and/or Campaign Terms and Conditions at any time.


Activation Platforms 


Subscriber(s) may sign up or port-in to the B54DB plan(s) at the following platforms:

a.       XOX online store 

d.       Any authorised BLACK dealer 

e.       XFORCE 

f.        XOX Partnership Program 

g.       XOX Service Centres 

h.       [email protected] 





1.       The B54DB plan is open to all Malaysian citizens.


2.       XOX reserves the right at its sole discretion to disqualify any registration(s) that it believes to be acting in breach or potentially breaches the Terms and Conditions of the Campaign.


3.       If any provision of these Terms and Conditions are held unenforceable, then such provision shall be modified to reflect XOX intention. All remaining provisions of these Terms and Conditions shall remain in full force and effect.


4.       These Terms and Conditions shall be governed by the Laws of Malaysia and each party shall comply with all applicable laws and regulations hereto and in the event of any litigation thereto shall be submitted only to the jurisdiction of either the Courts of Kuala Lumpur and/or Selangor.


5.       The standard Terms and Conditions for BLACK still apply as stated in XOX official website.


6.       XOX reserves the right to change, amend, modify, suspend, continue, terminate and add all or any terms to the campaign/plan/promotion terms and conditions accordingly.


Updated as of 20th October 2021