FAQ Categories – Welcome 10 Free 10 FAT data FAQ

What is this EXTRA FREE data about?
It is a complement to Season Pass FAT packages. Upon purchase of Season Pass FAT data package (SP FAT10), you will receive additional instantly activated data of 10GB.
When will I receive the EXTRA FREE data & how long will I be able to enjoy it for?
The EXTRA FREE data (10GB) will be activated instantly upon successful purchase Season Pass FAT data package. Extra free data will be valid for 30 days from data activation date.
Who is eligible to receive EXTRA FREE instantly activated data?
NEW or MNP prepaid subscribers (who port-in to XOX MOBILE via XOX Online Store or XOX authorized dealers) from 23/5/2017 onwards. Note: As a new subscriber, you will only be eligible for additional FREE instantly activated data if you do not have any active data plan at the point of Season Pass FAT data package purchase.
When will the EXTRA FREE data be available?
This limited offer will be effective from 23/5/2017 until further notice.
How many times can I receive FREE data (10GB)?
For new subscribers who purchase Season Pass FAT via Online Store or MyXOX apps, subscriber is only entitled to a maximum of ONE (1) time FREE instantly activated data (10GB) within 10 calendar days from their activation date.
If I have an active data plan and try to purchase SP FAT10 within 10 calendars days from my activation, am I eligible to receive the FREE instantly activated data?
No. You will not be entitled to 10GB FREE instantly activated data if you have an active data plan at the point of Season Pass FAT data package (SP FAT10) purchase.
When can I use the FREE instantly activated data?
You can use the free instantly activated data anytime, anywhere for any applications within the 30 days of activation! The free data has no usage limitations.
If I activated a new SIM pack / MNP (port-in) before 23/5/2017, am I eligible for FREE instantly activated data when I purchase Season Pass FAT data packages?
Unfortunately not, this additional free data promo is only available for new subscribers who activated new SIM pack/MNP after 23/5/2017. However, you can still enjoy FAT savings when you purchase Season Pass FAT packages within 10 calendar days from your activation date as well as other promos such as Happy Hour.