Season Pass Welcome Deals FAQ

What is Season Pass FAT?

This Season Pass FAT is to replace the previous Super Season Pass start from 1/9/2018 that will be giving you way better quotas and new requirements for prepaid 28 months. Season Pass FAT packages are only available for purchase to NEW SUBSCRIBERS via MNP or new activation pack. First purchase of Season Pass FAT comes with 28 months validity. Subscriber can purchase each Season Pass FAT deals ONCE upon activation.

Who is eligible to purchase?

Season Pass FAT packages are only available to all NEW SUBSCRIBERS (via MNP or new activation pack), including new subscribers who had activated their SIM Pack from 1/9/2018.

How many packages does Season Pass FAT (SSF) have?

There are FOUR (4) Season Pass FAT (Welcome Deal) available:

a) SP FAT 10GB+10GB
b) SP FAT 5GB+100mins
c) SP FAT 333mins
d) SP FAT 10GB+333mins

Below are the New Packages for Prepaid 28 Months Validity effective on 1/9/2018
Scenario

What is the difference between the old & ‘UPGRADED’ Season Pass Welcome Deals?

Effective 8/8/2019, data in all SP Welcome Deals will be instantly activated and shall be valid for 30 days upon activation date. Kindly refer for more info.
Welcome Deal

How to purchase this Season Pass FAT once I activated my SIM Pack?

You may purchase by sending SMS with the subscription code below to 23388 Subscription code:

SP FAT 10GB+10GB = SP FAT10

SP FAT 5GB+100mins = SP FAT5M

SP FAT 333mins = SP FAT VOICE

SP FAT 10GB+333mins = SP FAT10M

How many times can I purchase Season Pass FAT package?

You can purchase all 4 available Season Pass Welcome Deals. Each package is limited to one(1) purchase only.
Note: You can only purchase SP FAT10/SP FAT10M/SP FAT5M if you DO NOT have any ACTIVE data subscription.

Note 1: Finishing your data quota before the end of your data subscription cycle is still considered as having an ACTIVE data subscription.

Note 2: Send to END an ACTIVE data subscription

How long is the SP FAT package valid for purchase?

Season Pass FAT is only valid for 10 calendar days upon activation date. For eg, you have registered/activated SIM pack on 1/9/2018, the deals shall valid until 9/9/2018 11.59pm.

What if I want to purchase Season Pass FAT package after 10 days of activation?

Season Pass FAT package will no longer available. However, you can follow our Facebook page (XOX Malaysia) or download our MyXOX app to stay updated with Happy Hour deals and other promos.

When will I receive 28 months validity upon purchase Season Pass FAT packages?

You will receive validity immediately upon FIRST successful purchase of Season Pass FAT. The 28 months validity will be extended from Season Pass FAT purchase date.

Are Season Pass Welcome Deals shareable?

Only the minutes that is in the Season Pass counter are shareable. The data in all SP Welcome Deals are not sharable because they are already instant activated (Valid for 30 days).

What are the items that Season Pass FAT counters are shareable??

• Only minutes

• Sender will be charged RM0.50 for each successful sharing SMS.

• Maximum 3 sharing per day.

• Maximum sharing limit per SMS: Unlimited minutes & SMS

What happens if I reach my sharing limit for the day?

You can try it again on the next day.

If I MNP or purchase new SIM pack via XOX Online Store or MyXOX Mobile app, am I entitled for Season Pass FAT deal?

Yes. You are entitled as long as you purchase within the 10 days upon your activation.