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With effect from 30th May 2019, all prepaid sim cards that is purchased via XOX online store will need to go through eKYC activation process which is part of MCMC requirements for telco industry.



What is eKYC?

eKYC is a paperless Know Your Customer (KYC) authentication process, wherein the identity and address of the subscriber are verified electronically. It is to validate customer identity and assessing their suitability, along with the potential risks of illegal intentions towards the usage of our services.



How to Activate My Sim Card?

1st Step : Scan the QR CODE below or download the Sim Activation app via Google Store OR Play Store.
QR Code

2nd Step : Scan Sim Card Barcode.
Sim Crd

3rd Step : Fill up the information.
Fill up info

4th Step : Scan Identity Card or Passport
Scan identity Card

5th Step : Facial Recognition
facial recog

6th Step : Sim Card Activated.
Sim Card Activated

FAQ | TNC