NEW YEAR NEW IPHONE X FAQ
- Who can participate in this campaign?
XOX Prepaid & BLACK subscribers only.
- When is the campaign period?
Start Date: 4th January 2019 (Friday) 00:00:00
End Date: 25th January 2019 (Friday) 23:59:59
- How it works and how do I participate?
XOX subscribers top-up or make payment with minimum of RM30 (accumulated or one-time off) during campaign period to be entitled for ONE (1) token. (1 token = 1 entry)
- What are the campaign prizes?
- How will XOX select the winners?
ONE-TIME lucky draw session before 28th February 2019
- Can I win more than one prize?
No, a winner will only be entitled to win and receive a maximum of ONE (1) prize.
- How will I know if I won?
1st Step: Winner(s) will be announced on XOX Malaysia Facebook Page.
2nd Step: XOX will blast announcement via SMS.
3rd Step: XOX Customer Care Team will contact winner(s) (3 attempts within 7 days)
*The prize will be forfeited if the winner cannot be contacted past 7 days*
- How can I collect my prize?
XOX Customer Care Team will contact and collect details of the winners.
* Grand, Second & Third (Prizes):
XOX Customer Care Team will contact the winners and arrange accordingly should there be a prize giving ceremony.
* Cash Prizes:
Cash prizes will be credited into the winners’ bank account within 30 working days.
*30 workings days effective from XOX Malaysia Facebook Page announcement pos