MALAYSIA DAY!FAQ


  1. Who can participate in this MALAYSIA DAY campaign?
  2. This campaign is open to all ONEXOX active prepaid and BLACK subscribers.


  3. When will the MALAYSIA DAY campaign start?
  4. Campaign will start from 5th September 2018 to 30th September 2018.


  5. How to win the prizes from MALAYSIA DAY campaign?
  6. Every subscriber who does an RM10 top-up will be entitled to ONE (1) lucky draw entry during the campaign period.


  7. There is no limited number of entries for each Participant. Participants may submit multiple entries to participate in the campaign to increase their odds of winning the prize.

  8. What is the campaign prize?
  9. Prizes for subscriber:
    i) RM588 Cash Prize x 1
    ii) RM288 Cash Prize x 26
    iii) RM50 Petrol Voucher x 26

  10. How will I know if I won?
  11. • 53 winners in total for the campaign and will be announced on social media and contacted through XOX customer care team.

    • Winners will be announced on the 19th September & 5th October 2018.

    • If there is a public holiday, the winners will be announced the day after.

    • XOX will then contact winners via customer care. Each winner will be contacted a maximum of 3 times.

    • Winners have 7 days’ time from the first attempt that customer service has made for prize.

    • If the winner cannot be contacted after 3 times and if it’s already after 7 days the prize will be forfeited.


  12. If I am one of the campaign winners, how can I collect my prize?
  13. All the details of winners will be confirmed and collected via the phone call when customer service contacts the winners.

    Cash prize – will be credited into the winner account number given and within 30 working days. [30 workings days will be from the Social Media Announcement date]

    Petrol Card Voucher – will be sent to the winners mailing address