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Macho March FAQ

  1. Who can participate in this campaign?
    XOX Prepaid & BLACK subscribers only.
  2. When is the campaign period?
    Start Date: 5th March 2019 (Monday) 00:00:00
    End Date: 31st March 2019 (Sunday) 23:59:59
  3. How it works and how do I participate?
    Subscribers who top-up/make payment with minimum RM30 (accumulated or one-time off) during campaign period will be entitled to ONE (1) entry for the draw. (1 entry = 1 draw).
  4. What are the campaign prizes?
    Marcho Prize
  5. How will XOX select the winners?
    ONE-TIME lucky draw before 30th April 2019
  6. Can I win more than one prize?
    No, a winner will only be entitled to win and receive a maximum of ONE (1) prize.
  7. How will I know if I won?
    1st Step: Winner(s) will be announced on XOX Malaysia Facebook Page.
    2nd Step: XOX will blast announcement via SMS.
    3rd Step: XOX Customer Care Team will contact winner(s) (3 attempts within 7 days)
  8. *Devices & Cash prizes will be forfeited if the winner cannot be contacted past 7 days*

  9. How can I collect my prize?
    XOX Customer Care Team will contact and collect details of the winners.
  10. • Grand, Second & Third (Prizes):
    XOX Customer Care Team will contact the winners and arrange accordingly should there be a prize giving ceremony.

    • Cash Prizes:
    Cash prizes will be credited into the winners’ bank account within 30 working days.
    *30 workings days effective from XOX Malaysia Facebook Page announcement post