Black Market
HQ - Petaling Jaya, Selangor
Posted 7 months ago

JOB RESPONSIBILITY

  1. Oversee and manage day-to-day operations of E-Commerce Marketplaces.
  2. Timely update and upload new products and product listings.
  3. Create and maintain product listings, such as product description, status, price, and images when required.
  4. Liaise with customers service team regarding missing orders and other operation issue.
  5. Ensure the attractiveness of Marketplace and Webstore at all times.
  6. Control inventory and synchronize between platforms.
  7. Extract and analyze data from online marketplaces and internal systems for actionable insights.
  8. Manage customer inquiries and customer service.
  9. Liaise with stakeholders on upcoming deals or promotions.
  10. Collaborate with internal teams and external vendors to define project requirements, timelines, and deliverables.
  11. Work with Sales and Marketing team for branding and awareness activities.
  12. Conduct market research and provide recommendations to Management.
  13. Monitor project progress, identify risks, and implement corrective measures for successful completion.
  14. Evaluate customer journey to improve customer experience, enhance satisfaction, and drive business for online platforms.
  15. Assist with on-ground events if needed.


JOB REQUIREMENT (SKILLS)

  1. Passionate about E-commerce and online marketing initiatives. Have proven experience in managing online marketplaces, data analysis, ERP, POS system.
  2. Strong analytical skills and ability to translate data into actionable insights.
  3. Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
  4. Attention to detail and strong organizational skills to manage multiple tasks and projects.
  5. Proactive, resourceful, detail-oriented, well-organized, self-directed, and able to thrive in high-pressure situations.


JOB REQUIREMENT (BEHAVIOURAL)

  1. Ability to adapt to a fast-changing environment.
  2. Proactively seek solutions until issues are resolved.
  3. Able to work independently with minimum supervision.
  4. Self-motivated and a good team player.


QUALIFICATION

  1. Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree in any Business field.
  2. Fresh graduate is welcome to apply.

Job Features

Job Category

Leader

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