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BLACK YEAR END BONANZA FAQ

    1. Who can participate in this campaign?• New subscribers who activate ONEXOX BLACK plans (B39/ B59/ B89/ B149)
      • MNP: Subscribers that port into ONEXOX BLACK plans (B39/ B59/ B89/ B149)
      • COBP: XOX Prepaid subscribers who switch to ONEXOX BLACK plans (B39/ B59/ B89/ B149)

 

    1. When is the campaign period?Start Date: 15th November 2018
      End Date: 31st December 2018

 

    1. How it works and how do I participate?Activate ONEXOX BLACK Plans to earn campaign entry
      • Subscribers that activate or switch to ONEXOX BLACK B39 = 1 entry
      • Subscribers that activate or switch to ONEXOX BLACK B59/ B89/ B149 = 3 entries

 

    1. What are the campaign prizes?Bonanza Prize

 

    1. How will XOX MOBILE select the winners?Based on a ONE-TIME lucky draw which will be held on the first week of January 2019.

 

    1. Can I win both the Grand & Consolation prizes?No. A campaign winner shall only be entitled to win and receive a maximum of one (1) prize.

 

    1. How will I know if I won?1st Step: XOX MOBILE will blast announcement via SMS.
      2nd Step: Winner will be announced on XOX MOBILE’S Facebook page.
      3rd Step: XOX MOBILE’S customer care team will contact winners (3 attempts within 7 days)

      *The prize will be forfeited if the winner cannot be contacted past 7 days*

 

    1. How can I collect my prize?All the details of winners will be confirmed and collected via the phone call when XOX MOBILE’S customer service contacts the winners.

      • Yamaha Y15ZR:
      XOX MOBILE’s customer service will contact the winners and arrange accordingly should there be a prize giving ceremony.

      • Cash Prize:
      Cash prize will be credited into the winner’s bank account within *30 wors.

      *30 workings days will be from XOX MOBILE’s Facebook Page announcement post*