BLACK App Recharge Campaign FAQ

  1. What is BLACK app?

BLACK app is  mobile application created by XOX. It allows users to manage their BLACK and ONEXOX accounts. Features in the BLACK app include bill payment, top-up, data tracking, subscribe data for subline, share Season Pass and more! Download the BLACK app here: http://onelink.to/du57ano 

  1. Who can participate in this BLACK App Recharge Campaign?

ALL XOX subscribers.

  1. When is the BLACK App Recharge Campaign period?

The campaign will start from 21st October 2019 00:00:00 to 27th October 2019 23:59:59.

  1. How can I get free data?

Just do a minimum RM50 top-up/bill payment (one time off) through BLACK App.

  1. How much data will I get for a RM50 top-up/bill payment?

FREE ONE (1) GB data!

  1. Will I get more than 1GB data if I top-up/pay bill more than RM50 one time off?

No, ONLY 1GB free data will be given for a minimum of RM50 top-up/bill payment. Top-up/bill payment will also be required to be done one time off (not cumulative).

Example:

Subscriber Top-up / Bill Payment through BLACK App Free Data
A RM30 Not eligible
B RM50 1GB
C RM59 1GB
  1. Can I top-up RM50 multiple times within campaign period to get multiple free data?

No, each subscriber is only entitled to ONE free 1GB data within campaign period.

Example:

Participant Top-up Date Amount Free Data
A First 22nd October 2019 RM50 1GB
Second 26th October 2019 RM50 Not eligible
  1. Is there any expiry date for this free data?

NO! There is no expiry date and unused data can be carried forward! Data will be kept in Season Pass counter for Prepaid subscribers and for eligible BLACK subscribers it will be kept into their BLACK account.

  1. How will I know if I get the free data?

A SMS will be sent to you once the FREE 1GB data is credited.

  1. Can I use BLACK App to top-up/pay bill for other XOX numbers?

Yes, you can! Just key in the number of the person you want to top-up/pay bill for.

  1. Will I get free data for topping-up/paying bill for other XOX numbers using BLACK App?

Unfortunately, no. However, the numbers you top up or pay bills for will get free data if it fulfils the T&C.

Example:

Participant Number that used to register BLACK APP Top-up / Bill Payment RM50 and above through BLACK App for: Free data will be credited to:
A 6010300XXXX 6010300XXXX 6010300XXXX
B 6010300YYYY 6010300XXXX 6010300XXXX